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Frequently Asked Questions
Yes. The Buddy Bento's food-grade 304 stainless steel body is microwave-safe — just detach the lid before microwaving.
The Buddy Bento is fully dishwasher safe. For the Buddy Thermal Jar, handwash is recommended — this protects its vacuum insulation seal and keeps it working properly over time. For both, avoid abrasive cleaners to preserve the finish.
The Buddy Thermal Jar's double-wall vacuum insulation keeps meals warm for up to 6 hours and cold for up to 12, so lunch is still comforting by midday, even packed hours in advance.
The Buddy Bento is leak-resistant with a removable divider and inner seal lid, great for gravies and saucy dishes — though we don't recommend it for storing soup or very watery liquids. For soups, go for the Buddy Thermal Jar.
We ship across Hong Kong with tracked delivery, arriving in 7–14 business days (a little longer during busy periods, and pre-orders aren't included in this window). Spend HK$480 or more and shipping's on us — otherwise a small fee applies based on your order.
Yes - though you will unlock bigger savings as you build your bundle! Bundle discounts are automatically applied.